Shipping policy

At La Julie Boutique Spa, we are dedicated to delivering your orders quickly and reliably. Please review our shipping policy below to understand how we handle order processing, shipping times, and delivery.

Order Processing

  • All orders are processed within 1–2 business days. (Monday through Sunday), excluding holidays).
  • Orders placed after 11:00 PM (GMT-05:00, Eastern Standard Time – New York)  will be processed on the next business day.

Shipping Times

  • Once processed, orders are shipped with a transit time of 3–4 business days (Monday  through Sunday).
  • Total estimated delivery time is  4–6 business days (processing + transit) (Monday through Sunday).

Shipping Country

This store is based in the USA, and we ship products to the USA only

Shipping Fee

Orders up to $69.99 have a flat rate shipping fee of $10, and orders of $70 or more qualify for free shipping.

Courier Name

We partner with USPS, FedEx, UPS to ensure timely and safe delivery.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and instructions for tracking your package.

Damaged or Lost Packages

  • If your package arrives damaged, please take clear photos of the item and the packaging.
  • Send the photos to our customer service team at info@lajulieboutiquespa.com within 7 days of delivery.
  • Without proof of damage, we cannot issue a replacement.
  • Due to the nature of our products, we do not accept returns or issue refunds, except in cases where an item is faulty, damaged, or defective.
  • If you receive a damaged product, please contact us and we will provide you with a replacement.

Shipping Restrictions

  • We currently only ship within the USA.
  • We do not ship to P.O. Boxes, APO/FPO/DPO addresses at this time.

Contact Us

Store Name: La Julie Boutique Spa
Trade Name: LA Julie BoutiqueSPA INC.
EIN: 39-2716407
Phone: +1 917-577-4239
Address: 9108 3rd Ave, Brooklyn, NY 11209, United States
Email: info@lajulieboutiquespa.com
Business Hours: 11:00 AM to 7:00 PM, Monday  through Sunday,(GMT-05:00) EST (New York); 
Order Cut-off Time: 11:00 PM (GMT-05:00) EST (New York)